6-year warranty, technical support and manuals for Laia audiovisual equipment.
At Laia we offer much more than just technology: we provide a complete and professional customer service experience for all of our audiovisual equipment. Our commitment to quality and reliability is reflected both in our product warranty product warranty as well as in our technical support service and resources available online.
What is the warranty on Laia audiovisual equipment?
The C-Pro, Broadcaster and Broadcaster Pro camera families and the t-Pod audio family have a warranty that can be extended up to 6 years. Specifically, for the cameras of the C-Pro, Broadcaster and Broadcaster Pro families the warranty extension to 6 years is completely free of charge, provided the product is registered at this link within two months of purchase. The Prime Support 6-year warranty covers manufacturing defects, personalized attention and ensures maximum peace of mind for our customers during the professional use of our cameras, video conferencing bars and other audiovisual equipment.

- 6 years warranty by registering the product on the website
- Complete coverage for professional use
Professional audiovisual technical support
Laia offers a specialized technical support service to solve doubts, incidents or configuration needs of any of our products. Our customer service team works with agility to provide clear and effective answers to distributors, integrators and end users.
Includes:
- Personalized technical assistance
- Installation and configuration support
- Access to technical documentation and updates

Manuals and technical documentation for Laia products
On our website you will find a manuals section where you can download guides, datasheets and updated documentation documentation for all our models. This facilitates both the installation and the advanced use of our solutions.
Download the Laia product manuals directly from the website
RMA process at Laia: simple and efficient
In case a product needs to be repaired or replaced, we have an RMA (Return Merchandise Authorization) RMA (Return Merchandise Authorization) management system. fast and efficient. Our goal is to minimize waiting times and guarantee a satisfactory solution.
RMA LaiaClear, fast and uncomplicated management
Do you have any doubts? Contact our team
Our technical support team is available to assist you at all times. If you need assistance, technical documents or to initiate a warranty or RMA process, please contact us or visit the support section of our website.