Prime Support warranty extended to 6 years
At Laia, we know how important it is to have complete peace of mind when it comes to your equipment. That’s why we’ve expanded our Prime Support warranty to offer you an even more comprehensive and reliable service. Now, users of the C-Pro, Broadcaster, and Broadcaster Pro product families Broadcaster Pro access a free 6-year extended warranty .
How does the Prime Support warranty work?
- For cameras in the C-Pro, Broadcaster, and Broadcaster Pro families, the 6-year warranty extension is completely free, provided the product is registered at this link within two months of purchase.
- For all other products, including t-Pod, Prime Support warranty is available as an additional service at a cost.
Prime Support added value
✔ Priority support in 2 hours
Any RMA (defective product) or DOA (return of product) received through our website will be attended within a maximum of 2 hours during our business hours.
✔ Fast product replacement within 48 hours
If your product needs to be replaced, we guarantee a fast and efficient process. Within a maximum of 48 business hours after receipt of the defective product, you will receive a replacement unit.
✔ Parts, labor and transportation included. Our service covers all costs associated with equipment repair or replacement, ensuring a comprehensive solution at no additional cost to you.
✔ Continuous advice with our Help Desk
We provide you with a technical support service through a form on our website, where you can resolve any questions about the use of your equipment.
Why choose Prime Support?
The Prime Support extended warranty not only covers legal incidents, but also adds a premium technical premium and after-sales service. This allows you to operate with the peace of mind of knowing that you have priority attention and quick solutions in case of any inconvenience.
With Prime Support, you protect your investment and gain access to specialized support designed to optimize the life and performance of your equipment.
How to register?
If you haven't done so yet, it's very easy! Just click on this link, fill out the registration form, and provide your purchase details. Please note that the free 6-year warranty extension for cameras in the C-Pro, Broadcaster, and Broadcaster Pro series is Broadcaster Pro valid if you register within two months of purchase, and applies only to equipment purchased at the standard price in accordance with our terms and conditions.
