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LAIA SUPPORT

What can we do for you?

Check out the frequently asked questions to see if it helps you solve your question.
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Manuals and resources

Laia Products

Search and click on your product to find the user manual, product data sheet, software and other documents:

Business & Home

B&H PC Pro 4K AI

B&H PC Pro 4K AI

B&H PC Pro FHD

B&H PC Pro FHD

B&H PC Pro Wifi

B&H PC Pro Wifi

B&H Pano 4K

B&H Pano 4K

B&H Talk

B&H Talk

B&H 4K AI

B&H 4K AI

B&H Mic

B&H PC Pro 4K

Control your camera

With our camera control software you will give a plus to your professional videoconferences by adding extra functionalities such as ePTZ, light and contrast control, presetting presets, etc... 

B&H PC Pro

B&H UP 4K

B&H Lite

Cute

Cute 10X White

Cute 10X White

Cute 12X/20X AI

Cute 12X/20X AI

Cute 4K AI

Cute 4K AI

Cute Bullet 4K AI

Cute Bullet 4K AI

Cute UP 4K Pro

Cute UP 4K Pro

Control your CUTE camera

With our camera control software you will give a plus to your professional videoconferences by adding extra functionalities such as ePTZ, light and contrast control, presetting presets, etc... 

myTeam(*)

myTeam TP100

myTeam TP100

myTeam TP200 Windows

myTeam 4K Windows

myTeam 4K Windows

Broadcaster

Broadcaster 30X

Broadcaster 30X

Broadcaster 12X/20X AI

Broadcaster 12X/20X AI

Broadcaster 4K AI

Broadcaster 4K AI

Broadcaster

t-Joy IP

t-Joy IP Broadcaster

t-Pod

t-Pod Air Pro Dual

t-Pod Air Pro Dual

t-Pod Air Pro Quad

t-Pod Air Pro Quad

t-Pod Air Pro Beamforming

t-Pod Air Pro Beamforming

t-Pod Beamforming

t-Pod Beamforming

t-Pod Wifi

t-Pod Wifi

t-Pod BT

t-Pod BT

t-Pod Quad 22

t-Pod Quad 22

t-Pod Quad 22 Plus

t-Pod Quad 22 Plus

Software

AI Cam Control

If you still have questions about the operation of your equipment that have not been answered in the FAQ or in the Support Documents, please contact us.

Have you had any problems with our equipment?

What is Prime Support Warranty service?

All Laiatech* equipment comes with a 3-year Prime Support warranty, extendable up to a total of 5 years. Our warranty will cover factory defects or configuration errors among others.

Prime Support Warranty provides enhanced support services in addition to the basic terms provided under the standard manufacturer's warranty. Service fully in English.

* The B&H family comes with a 2-year Professional Support warranty.

Technical Certification at Laia Cute / myTeam | LAIA

Laia Academy - channel certification program

Laiatech strengthens its channel program with an online tool.

Laia Academy is the technical and commercial certification program aimed at the channel to become an accredited Laia partner.